Privacy

Privacy Policy

What we collect, why we collect it, and who we share it with. Effective 21 August 2026.

Who we are

Vehiculars ("Vehiculars", "we", "us") provides driver's licence, vehicle particulars, number plate, roadworthiness, and related vehicle-document services in Nigeria, delivered through our website and mobile app. This policy explains what personal data we collect when you use either, and how we handle it.

Information we collect

Account information: your name, email address, and phone number when you register.

Application details: vehicle information (make, model, plate number, chassis number, etc.), state/LGA of residence, and any other details you submit when applying for a service.

Documents and photos: images and files you upload for a given application — for example an existing licence, proof of ownership, or a vehicle photo.

Payment information: when you pay for a service, your payment is processed by our payment partner, Monnify. We receive confirmation that a payment succeeded and its amount — we do not receive or store your card or bank account details ourselves.

Device push token (mobile app only): if you allow notifications, we register a push token with your device so we can notify you about your application's status.

Google account information: if you choose to sign in with Google, we receive your name, email address, and profile photo from Google to create or log you into your account.

How we use your information

  • To process your applications with the relevant authority (FRSC, VIO, police, or customs) or vendor.
  • To process payments and refunds via Monnify.
  • To send you SMS updates (via our SMS provider, Termii) and email updates (via our email provider, Resend) about your applications and account.
  • To send push notifications about application status changes, where enabled on the mobile app.
  • To respond to support requests and prevent fraud or abuse of our services.

Who we share it with

We share the minimum information necessary with the following categories of third parties, and only for the purposes described above: Monnify (payment processing), Termii (SMS delivery), Resend (email delivery), and Google (if you sign in with your Google account). We also share the relevant application details with the government authority (FRSC, VIO, police, or customs) your application is being processed with — that is the core of the service you're requesting. We do not sell your personal information to anyone.

Data retention

We keep your account and application data for as long as your account is active, and for a reasonable period afterward to meet legal, tax, and record-keeping obligations. You can request deletion of your account and associated data at any time — see "Your rights" below.

Security

We use industry-standard measures — encrypted connections, access controls, and secure storage on your device (for saved sign-in sessions on the mobile app) — to protect your information. No method of transmission or storage is completely secure, but we work to protect your data appropriately for its sensitivity.

Your rights

You can ask us to access, correct, or delete your personal information, or ask us to stop processing it, by contacting us at the email address below. We'll respond within a reasonable time.

Cookies

Our website uses essential cookies/local storage to keep you signed in and remember your preferences. We don't use third-party advertising or tracking cookies.

Children's privacy

Our services are intended for users who are able to legally hold a driver's licence or own a vehicle in Nigeria, and are not directed at children. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. If we make material changes, we'll update the effective date above and, where appropriate, notify you directly.

Contact us

Questions about this policy or your data? Email us at noreply@vehiculars.com, or reach us at one of our offices:

Lagos Office

38 Opebi Road, Adebola House (Suite 100, Rear Car Park Wing), Ikeja, Lagos

Abuja Office

No. 50 Ebitu Ukiwe Street, Jabi, Abuja